KPIs that Power Legal Teams

In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.

Thank you for this resource. Amazing!

As you all know, as a legal operations analyst, I am constantly looking for ways to demonstrate the value and efficiency of my work. I recently started reading Mori Kabiri’s book on Legal Operations and have found, in the pages I’ve read so far, precise tools to optimize processes and manage them more effectively. The explanations about KPIs and metrics are clear and applicable. Although I haven’t finished it yet, it has already left me with a very positive impression. Once I do, I’ll share some insights with you to keep you updated.

Thank you very much for the wonderful meeting we had past January 13th. Thank you, Elizabeth and Mori, for the stories you told, which highlighted the importance of understanding the company's objective. Once that is understood, it is essential to search for data honestly and openly, without bias, so that the best decision can be made and the corresponding KPIs can be established. I am looking forward for another meeting.

Very happy to see this community growing and to be part of this experience. Each chapter creates a very fertile environment for valuable opportunities and learnings.

CEPI FGV Direito SP had the honor of welcoming Mori Kabiri for a thought-provoking roundtable on the impact of generative AI in the legal profession. Drawing from international experience, he offered valuable insights into the ethical, regulatory, and practical challenges surrounding AI in the legal field. Thank you for your generosity and contribution to the debate.

Such impressive drive and dedication to helping make the ecosystem the best. 👏 👏 👏

Strong start to the Singapore APAC Hub of the Legal Operations and KPIs Forum last week. A pleasure to join the kickoff session and take part in a candid, thought-provoking discussion.

'Developing Meaningful KPIs' for the Legal Department will allow numbers to reflect reality, according to the speaker and author of the book Legal Operations KPIs, Professor Mori Kabiri, who generously shared his knowledge.

Extremely rich content!

This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.

By leveraging data and KPIs, legal teams can not only mitigate risks but also uncover opportunities that help companies explore how the legal function can evolve from a reactive role to a true enabler of business success.

It is very cool to see this movement to transform the Legal Department into a strategic partner of the business. The discussion about KPIs is essential to give clarity, focus and relevance to the area's deliveries. Congratulations on the meeting and the work to strengthen this much-needed agenda!

A unique event with the fantastic Mori Kabiri, who further empowered our team to face contemporary challenges of a legal department aligned with the organization’s business, through the mapping, building, monitoring, and measurement of a solid KPI system.

It was a very nice experience to follow along, even virtually. The shared knowledge is extremely valuable for our journey and strengthens the strategic role of the legal function. Congratulations to everyone involved for the organization and the high-level content!

Such important work in the legal ops space!!

KPIs are the language of modern legal leadership. Law Firm KPIs is a timely resource for firms ready to lead the next era.

It's a phenomenal read for anyone considering buying it!

This book (in English or Spanish) is a great reference resource that helps explain what a metric is, what an indicator is, the different types of indicators, and how to visualize data for legal management. The book also provides different examples of indicators related to spend, budget, management, diversity, data quality, legal compliance, and risk management; and as if that weren’t enough, it also includes an entire chapter on best practices with a diagnostic tool for legal data analytics. In any organization, having the right indicators is crucial to properly guide work, innovation, technology implementation, and process improvement. This book will save hours of research by presenting a wide variety of indicators and helping teams decide which ones are right for them. This book is a major contribution to Spanish-language literature on legal operations, informed by years of industry experience, and will help accelerate knowledge for legal management teams across Spanish-speaking countries.

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).